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Find step-by-step solutions to common ZazzyAgent problems involving WhatsApp, Meta verification, Instagram, templates, automations, broadcasts, AI, webhooks, APIs, ecommerce integrations, and the inbox.
Is your Instagram account connected to ZazzyAgent, but your bot isn't responding when someone sends a message? Before rebuilding your automation or reconnecting everything, check one Instagram setting
You've created a WhatsApp template, Meta approved it, but the template isn't appearing in ZazzyAgent. This can be frustrating because the template may look correct inside Meta while your ZazzyAgent te
You've changed your WhatsApp display name, but customers are still seeing the old name or the new name isn't appearing where you expect it. This can happen for several reasons. Work through the checks
Not every message that reaches your business is a genuine customer enquiry. Some conversations may contain: Scam links Repeated promotional junk Automated flooding Malicious messages Obvious spam
Your AI Agent is configured, but customers aren't receiving replies. Before changing the System Prompt or rebuilding the agent, check the connection and configuration in order. 1. Is the AI Agent acti
You've trained your AI Agent, added your business information, but it still gives poor or generic answers. Before adding more documents, check the configuration. The problem may not be a lack of knowl
