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Sometimes a flow doesn't behave the way you expect. A message doesn't send. An API call fails. A JSON response causes an error. A flow stops at a particular step. Instead of guessing which part is bro
A Google Sheet can act as a simple external data source for your ZazzyAgent flows. That means your flow doesn't always have to contain the information itself. For example: Customer asks for a service
Google Sheets doesn't have to be only a place where you store customer information. ZazzyAgent can also look up information from a Google Sheet during a conversation and use the result in the next ste
Receiving a webhook is only the beginning. An external system may send ZazzyAgent information such as: { "name": "Rahul", "phone": "+919XXXXXXXXX", "email": "rahul@example.com", "lead_type": "
A common ZazzyAgent workflow is: Ask the customer for information → send that information to another system. For example: What's your name? What's your email? What service do you need? After t
ZazzyAgent can exchange customer information with external applications. One of the integration options designed for this is the JSON API Connector. It is useful when you want to take information coll
Some customer processes require more than one answer. For example, a lead form might need: Name Email Requirement Budget Timeline You can build this as a conversational multi-step form in Zazzy
Collecting information is only useful when the information is correct. Suppose your flow asks: What's your email address? A customer accidentally types: rahul@ If your automation accepts it withou
A chatbot becomes much more useful when it can collect information from customers. Instead of only saying: Welcome! How can I help? you can ask: What is your name? What service are you interested
