AI & Automation
Build AI-powered customer conversations and automated workflows with ZazzyAgent.
Learn how AI Agents, Flow Builder, triggers, conditions, custom fields, User Input, sequences, APIs, webhooks, human handoff, and other automation tools work together.
🧠 AI Agents
AI & Conversational Automation
Learn how to create AI Agents, train them with business knowledge, write System Prompts, configure actions, detect customer intent, and automate customer conversations.
Topics include:
- Creating AI Agents
- Training AI
- Knowledge Sources
- System Prompts
- AI Actions
- AI Intent Detection
- AI-to-human handoff
- AI-to-AI handoff
⚙️ Build Automated Conversations
WhatsApp Automation with ZazzyAgent
Learn how to build structured automations using Flow Builder, triggers, keywords, conditions, User Input, custom fields, labels, sequences, APIs, and other automation tools.
🧩 Advanced Automation
WhatsApp Flows & Advanced Automation
Learn how to build advanced workflows using WhatsApp Flows, multi-step forms, structured data collection, webhooks, APIs, and external data.
💬 Human Support
Customer Support & Shared Inbox
Learn how your team can work alongside automation, manage conversations, assign chats, add internal notes, take over from AI, and handle customer support.
🔗 Connect External Systems
ZazzyAgent Integrations & Developer Guides
Learn how to connect ZazzyAgent with APIs, webhooks, Google Sheets, ecommerce platforms, WordPress, automation platforms, and other business systems.
🛠️ Automation Problems
ZazzyAgent Troubleshooting
Find solutions for flows that don't trigger, conditions that don't work, missing variables, failed API calls, webhook problems, AI issues, and other automation errors.
Common things you can build
Lead Qualification
Collect customer information → qualify the lead → apply a label → start a sequence → assign a sales agent.
AI Customer Support
Customer asks a question → AI searches business knowledge → answers → escalates to a human when required.
Product Recommendation
Customer describes what they need → AI understands the requirement → searches connected products → recommends relevant options.
Order Support
Customer provides an order number → connected store checks the order → AI explains the status → human handoff when needed.
Appointment Booking
Customer chooses a service → provides preferred date/time → information is stored → team receives the request.
The same building blocks can be combined to create much more advanced workflows.