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Learn how to build WhatsApp automations with Flow Builder, triggers, keywords, conditions, User Input, custom fields, interactive messages, APIs, and other automation tools.
Flow Builder is the visual automation system inside ZazzyAgent. It lets you create structured customer journeys without having to write traditional application code. You can build conversations using:
As your customer list grows, you need a way to organize people. ZazzyAgent provides labels and segments to help you do that. The simplest way to understand them is: Labels describe customers. Segments
A WhatsApp sequence lets you send a series of messages to customers over time. Instead of sending one message today and remembering to follow up manually tomorrow, you can create a sequence that handl
A chatbot can answer questions, but useful automation often depends on remembering information about the customer. That's where custom fields come in. Custom fields let you store structured informatio
Sometimes a customer conversation needs more structure than a normal chat. You may need to ask: What is your name? then: What service do you need? then: What is your preferred date? ZazzyAgent U
A trigger tells ZazzyAgent when an automation should start. One of the simplest triggers is a keyword trigger. For example, you can configure an automation to start when a customer sends: pricing or
