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Learn how to build advanced WhatsApp experiences using WhatsApp Flows, multi-step forms, structured data collection, webhooks, APIs, external data, and complex automation workflows.
A WhatsApp Flow lets you build an interactive form that opens inside the WhatsApp conversation. Instead of sending a customer to a website to fill out a form, you can ask for information directly insi
You can connect a website form to ZazzyAgent so that submitting the form automatically starts a WhatsApp conversation or WhatsApp Flow. This is useful for: Lead qualification Appointment booking Sa
The quality of a WhatsApp Flow depends heavily on choosing the right input field. A customer choosing one option should not have to type an answer. A customer entering a long explanation should not be
Creating a WhatsApp Flow is only part of the process. You also need to decide: How will the customer open this Flow? ZazzyAgent supports several ways to launch WhatsApp Flows depending on the use ca
Buttons are one of the simplest ways to make an automation interactive. Instead of asking a customer to type: I want to track my order you can give them a button: Track Order The customer taps the o
Buttons are great when you only have a few choices. But what happens when a customer needs to choose from a larger list? That's where an interactive list can be useful. For example: Select your city.
