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Learn how to automate ecommerce conversations on WhatsApp using catalogs, product recommendations, orders, Shopify, WooCommerce, abandoned-cart recovery, COD verification, and post-purchase automation.
Customers appreciate receiving order updates where they already communicate. With ZazzyAgent, you can connect Shopify events to WhatsApp automation and send customers messages such as: Your order has
Customers often add products to their cart without completing checkout. A WhatsApp reminder can give them an easy way to return to the cart. A typical abandoned-cart workflow looks like: Cart abandone
Customers often ask one question after placing an order: Where is my order? A normal FAQ chatbot can't reliably answer that because order status changes over time. An AI Agent connected to your Shop
One of the most common ecommerce support questions is: Where is my order? A general AI Agent can explain your shipping policy, but it shouldn't guess the status of a specific order. For that, the ag
Customers don't always know the exact product they want. They might say: I need running shoes for daily use. or: I'm looking for a laptop under ₹70,000. or: Can you recommend something for a wedd
Order tags can help Shopify teams identify orders that need special attention. For example, you might want to mark an order as: whatsapp-connected or another internal tag used by your workflow. Zazz
